Shipping & Returns
We ship worldwide!
We offer real-time shipping prices via United States Postal Service and United Parcel Service. Choose from a wide assortment of shipping options. Due to our high shipping volume we receive discounted pricing from UPS which we pass on to you.
All orders will generally be shipped within 24 hours of order placement from our warehouse in Christiansburg, Virginia (except weekends and holidays). Orders placed on Friday may be shipped on Friday or Monday. Occasionally, to help maintain low shipping prices, we may substitute UPS Ground Service for USPS Priority Mail on orders with multiple units or a total weight over 10 pounds.
You will receive a shipping confirmation email when we print your shipping label. This email will include tracking information for your package. Please note that tracking information will not update until received and scanned by your shipping provider. This may take up to 24 hours.
PLEASE NOTE that shipments to some countries such as the UK may be subjected to import duties, taxes and/or handling fees. You may have to pay these duties, taxes and/or fees to get your shipment released.
We want you to be 100% satisfied with your purchase!
If you have any problems with your SnakeClamp, please email support @ snakeclamp.com.
You may return your SnakeClamp for any reason within 30 days of your purchase date. We will gladly refund 100% of your purchase price, less shipping.
Products must be returned in their original packaging and in new condition, free from scratches, wear marks, or any other damage. Please note that we cannot provide refunds for items that do not meet these requirements. You are responsible for the return shipping cost.
How To Return An Item:
- Email support @ snakeclamp.com and request an RMA (Return Merchandise Authorization) number. Include your full name, purchase date and reason for return.
- Ship the item to us at the address below. We recommend that you purchase delivery confirmation to confirm delivery of your return: We are not responsible for lost items.
SnakeClamp Products LLC
PO Box 311
Riner, VA 24149
If shipping via UPS or FedEx:
SnakeClamp Products LLC
5 Roanoke St (rear door Pepper St)
Christiansburg, VA 24073
- Please allow up to 7 days for your credit to appear on your account.
- Items returned without an RMA number will be subject to additional shipping and handling fees.
- Wholesale account orders are subject to a 10% restocking fee.