These Terms and Conditions govern all sales related to SnakeClamp Products LLC, dba SnakeClamp.com.
Shipping and Order Placement
All orders will be shipped with 24 hours of order placement (except weekends and holidays). Orders placed on Friday may be shipped on Friday or Monday. You will receive an order confirmation via email. Hotmail users may not receive an order confirmation email because Hotmail often blocks email from PayPal. You will also receive an email from the United States Postal Service when we print your shipping label. This email will include a Track & Confirm number to allow you to track your shipment. If you have any questions, please Contact us. Please see our Shipping page for additional information.
NOTE: Paypal's fraud-prevention department occasionally "flags" transactions for review. This review process takes 24 hours and prevents us from shipping the order until cleared. If your order is delayed we apologize for this inconvenience.
Returns & Refunds
We want you to be 100% satisfied with your purchase. Please visit our Returns page for additional information.
We strive to offer a balance between high quality and affordability. However, we may find it necessary to increase our prices from time to time. All prices and quotations are in US Dollars.
We collect 5.3% sales tax for products shipped to Virginia.
Payment Processing and Security
All transactions are processed by PayPal, our secure payment processor.
You can cancel your order by sending us an email at firstname.lastname@example.org. We will cancel your order unless it has already been shipped out. Shipping charges are not refundable. We will notify you via return email. If your order was already shipped, please visit our Returns page for additional information.
We guarantee our products to be free of defects in materials and workmanship and are pleased to offer a limited lifetime warranty. Simply return the product to us and we will promptly replace it with a new unit of equal or better design and quality. This warranty does not cover damage caused by the consumer.
Use And Care Of Your SnakeClamp
Your SnakeClamp is a high-quality product that is intended to be used in dry indoor conditions. Do not expose your SnakeClamp to damp or wet conditions, as moisture can cause rusting of the gooseneck and other components.
All materials contained herein and on SnakeClamp.com is copyrighted by SnakeClamp Products LLC.